Cut Denials. Get Paid Faster.

Automate Revenue Recovery with the RCM AI Agent Built for Specialty Clinics

Most clinics lose 18%+ of their revenue to billing failures. Our AI flags pre-auth gaps, denial risks, and coding errors—before you submit.

BitLab Agent OS - Healthcare AI Agents

If You Are a Clinic Experiencing...

High denial rates and delays

The agent flags pre-auth and coding issues before submission—no surprises at adjudication.

Undercoded procedures cutting your reimbursement

CPT/ICD-10 checker ensures correct reimbursement on high-value procedures.

Claims stuck in your RCM

Agent alerts admins when claims are left in draft or error status.

Preauth and Appeals taking weeks to resolve

The agent drafts, routes, and flags appeal responses instantly—no more 30-day delays or missed opportunities.

Claims stuck in draft or error status

The agent monitors all claims and alerts admins when submissions are stalled or incomplete.

No insight into denial patterns

Denials are tracked, categorized, and surfaced in trend dashboards—so you can fix root causes proactively.

Clinics that Already Switched to AI Solutions:

How it works

Three steps to cleaner claims and faster cash flow.

Whether you have a Clean UI. Smart workflows. Specialty-tuned logic.

Connect

Pulls data from EMRs, PMS, PDFs, and clearinghouses.

Understand

Flags missing codes, pre-auths, or payer-specific issues.

Resolve

Auto-generates appeals, syncs with PMS/EMR, and alerts your team.

Core Features

Pre-Authorization Detection

Auto-prepares documents, flags gaps before visits

Denial Management AI

Reads denial codes, suggests corrections or appeals

Code Validator

Flags CPT/ICD-10 mismatches, missing modifiers

Claim Submission Readiness

Validates payer-specific logic before transmission

A/R Performance Tracker

Visual dashboards showing revenue leaks and trends

Specialty Tuning

Modules for Neuro, Ortho, Cardio, and more

Benefits

Get Paid What You're Owed—Faster

- Reduces claim denials and submission errors
- Improves cash flow predictability for reinvestment and growth
- Shortens the collections cycle from 60+ days to as few as 12

Remove 80% of the Admin Grind

- Automatically detects missing pre-auths, code mismatches, and payer rule violations
- Eliminates repetitive denial handling and manual follow-ups
- Transforms your billing team into a strategic, insight-driven function

Capture Revenue That Was Leaking Through the Cracks

- Identifies and alerts for claims left in draft or error status
- Ensures no claim is forgotten or stalled
- Surfaces recurring issues, payer trends, and process gaps before they cost you

Built for Your Specialty

- Preloaded with specialty-specific CPT/ICD-10 logic for high-complexity domains like neurosurgery, orthopedics, and cardiology
- Handles advanced scenarios like bundling, implants, and surgical modifiers
- Co-developed with RCM consultants to ensure relevance and compliance

Common Problems & AI Solutions

Problem

Manual RCM Reality

With RCM AI Agent

Claim Denials
12–18% denial rate
↓ 40–60% fewer denials
Staff Cost
$60–80K/year in admin labor
↓ 35–50% time saved
Collections Lag
45+ days A/R aging
↓ as low as 14 days
Missed Pre-Authorizations
1 in 5 procedures lacking pre-auth
Real-time detection + auto-submission
Code Mismatches (CPT/ICD-10)
Frequent rejections due to coding errors
AI validation before submission
Appeals Backlog
Appeals take 30–45 days to resolve
AI drafts, routes, and flags instantly
Claims in Draft/Error Status
5–15% of claims stuck unseen
Auto-detection + task routing
Lack of Denial Insight
Denials handled reactively, late
Trends logged, root causes flagged
Inconsistent Eligibility Checks
Staff often skip or use outdated data
AI verifies in advance per visit type
Patient Billing Confusion
Manual reconciliation leads to errors
Automated EOB matching + balance auditing

Case Studies

BitLab specializes in helping medical professionals convert medical insights into compliant, investor-ready healthtech platforms.

OneBridge Logistics

Industry:
Logistics, Transportation Tech, Supply Chain Visibility
Services:
Logistics Software Development, Fractional CTO Service, SaaS Product Development, Backend Systems, Hardware Integration, Geofencing & Real-Time Tracking, UX/UI Design, API Development & Integration, Cloud Infrastructure, Security & IT Modernization
Initial State:
  • OneBridge needed custom tracking tools to meet enterprise client demands for visibility.
  • Off-the-shelf software didn’t support their unique workflows.
  • Penalty fines from warehouses were increasing due to a lack of verifiable data.
  • Their website and branding were outdated, impacting credibility with high-level decision-makers.
  • Internal IT systems were fragmented and lacked technical oversight.
Transformation:
  • Strategic Technical Partnership: BitLab became OneBridge’s long-term fractional CTO and trusted advisor.
  • Rapid Product Delivery: Built and deployed a working real-time tracking system in under 90 days.
  • Hardware & Software Integration: Delivered custom geofencing solutions using GPS/ELD integrations and route simulators.
  • Cost-Saving Innovation: Enabled clients to fight warehouse fines with timestamped delivery data.
  • Brand & Website Overhaul: Modernized OneBridge’s digital presence, improving trust and perception.
  • Sustained Support: Supported backend systems, security, and infrastructure over 7+ years of growth.

AI Content Writer

Industry:
Martech
Services:
SaaS Product Development, Frontend Development, Backend Development, AI & Machine Learning, UX/UI Design, Databases & Data Science, API Development & Integration, Quality Assurance & Testing, Servers & Cloud Infrastructure, Digital Transformation
Initial State:
  • Limited scalability for handling complex SEO tasks.
  • Frequent errors and inefficiencies in content generation.
  • Miscommunication between SEO experts and developers about requirements.
  • User interface lacked simplicity, creating a steep learning curve for users.
Transformation:
  • Achieved $42k in <24 hours post-launch, validating market demand.
  • Migrated to a robust and scalable architecture for reliable performance.
  • Redesigned the backend to efficiently handle complex SEO workflows.
  • Revamped the user interface for intuitive, user-friendly interactions.
  • Automated advanced SEO features to reduce manual input and enhance usability.
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
CCO of Penfriend.ai

World’s First Group-Friendly Travel App

Industry:
Travel and Tourism
Services:
Mobile Development, Web3 Development, Backend Development, Frontend Development, UX/UI Design, Servers & Cloud Infrastructure, API Development & Integration, Quality Assurance & Testing, Custom Software Development, Digital Transformation
Initial State:
  • Initially a “slow, buggy, poorly optimized marketplace platform”
  • Lack of experienced mentorship and technical knowledge on the team
  • No active CTO to overlook the project
Transformation:
  • Fully rebuilt into a platform that has a robust backend, web and mobile apps.
  • Successfully integrated the Amadeus API, significantly improving the system's functionality.
  • Overcame previous challenges with slow-performing senior developers, streamlining the development process.
"The right technology partner is critical. BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO of Launchtrip

Genoplex.ai

Industry:
Medtech, Healthtech, and AI
Services:
Healthtech & Medtech, Fractional CTO Service, SaaS Product Development, Backend Development, Frontend Development, Databases & Data Science, Servers & Cloud Infrastructure, UX/UI Design, API Development & Integration, Compliance & Privacy Solutions
Initial State:
  • Two previous development agencies failed, resulting in delays and wasted resources.
  • Inadequate technical leadership caused missed milestones and slow progress.
  • Lack of healthcare expertise hindered compliance with regulations like HIPAA.
  • Poor project management led to bottlenecks and inefficiencies.
  • All prior code was unusable, requiring a complete rewrite.
Transformation:
  • Leadership Excellence and PMF: Fractional CTO provided strategic guidance, aligning development with business goals, establishing Product Market Fit (PMF).
  • Rapid Development: Delivered a functional prototype within 60 days, enabling market testing.
  • Regulatory Compliance: Built HIPAA-compliant, privacy-focused features.
  • User-Friendly Design: Built an intuitive platform for patients and healthcare providers to streamline referrals and access advanced therapies.
  • Future-Proof Infrastructure: Designed a scalable architecture supporting global expansion.
"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."
Christopher Leidli
CEO and Founder of Genoplex.ai

Deep EMR/EHR/PMS Integration Expertise

and 40+ others

Technologies and Platforms We Use

Neurosurgery Clinic – Lost $7K on a Single Case Due to a Missed Pre-Auth

A busy neurosurgery clinic was preparing a patient for a $75,000 spinal fusion procedure. The front desk scheduled the patient, but missed a critical pre-authorization step because the requirement varied by payer and procedure complexity.

The claim was submitted but got denied due to a missing pre-auth. The clinic scrambled to resubmit with supporting documentation, which added 14 days of delay. When reimbursed, the claim was undercoded, and the practice was only paid $60,000. After a 30-day appeal process, they recovered $68,000—still short.

- $7,000 lost revenue
- 44 days delay
- $800 in staff time wasted chasing appeals

The AI would have:
- Detected the payer’s pre-auth requirement at scheduling
- Auto-prepared and submitted documentation before the appointment
- Flagged coding inconsistencies before the first submission

→ Full reimbursement
→ Zero appeal backlog
→ Staff hours reallocated to high-value tasks

BitLab Agent OS - Healthcare AI Agents

Multi-Specialty Clinic – Denials Were the Norm, Not the Exception

A 10-provider clinic processing 800+ claims/month was seeing a 15% denial rate, mostly from minor errors: mismatched ICD-10/CPT codes, unchecked modifiers, and missing NPI fields. Staff were stuck in a denial loop: resubmit, wait, repeat.

- Claims denied for trivial issues
- Appeals backlog growing
- Delayed cash flow affecting payroll
- Staff burnout rising

- ~$20,000/month in delayed collections
- Denial resubmission turnaround averaged 21 days
- 30+ hours/month spent manually correcting rejections

- Each claim is auto-validated for payer-specific formatting
- CPT/ICD-10 pairings are double-checked
- Missing fields flagged before submission
- Denial reasons are parsed and appeals suggested in real time

→ Denial rate dropped from 15% to 6%
→ $16,000+/month recovered
→ 50% fewer hours spent on resubmissions

BitLab Agent OS - Healthcare AI Agents

Orthopedic Group – Claims Were “Stuck” in the PMS and No One Knew

An orthopedic group’s billing team was surprised to find over 180 claims were never submitted—they were sitting in a "draft" status in their PMS due to system quirks and human oversight. These claims had been sitting idle for weeks.

- $110,000 in claims were never sent to payers
- The PMS offered no real-time alerts
- Aging AR ballooned without anyone noticing

- Thousands in lost or delayed revenue
- Operational chaos trying to retroactively fix the backlog
- Missed payment windows on several claims

- The agent continuously monitored claim statuses
- Triggered alerts for any claims idle >48 hours
- Escalated high-value drafts to billing leads for review

→ 100% of claims submitted within 72 hours
→ Prevented $100K+ in leakage over 3 months
→ Created a proactive, not reactive, billing team culture

BitLab Agent OS - Healthcare AI Agents

Why It Works

100+

Built with experts from…

Deep EMR/EHR/PMS Integration Expertise

Clinics that Already Switched to AI Solutions:

Security & Data Privacy

Protecting Our Patients' Information

Robust Security

Our AI-powered scheduling system is built with enterprise-grade security protocols to safeguard your patients' sensitive data. SSL encryption, multi-factor authentication, and regular security audits ensure the highest levels of protection.

Data Privacy

Compliance with HIPAA and other healthcare data privacy regulations is a top priority. Your patients' personal and medical information is stored securely and never shared without their explicit consent.

PIPEDA and Regional Compliance

Meets the stringent data privacy requirements of Canada's PIPEDA, including:
- Provincial regulations like PHIPA, PIPA, HIA, PHIA, and PHIPAA.
- Specific compliance for Quebec’s TGV (Travailleur Général Virtuel) standards.
Testimonials

Don’t just take our word for it

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"Bitlab demonstrates deep technology, product, business expertise, and fast time-to-market. We have been working with BitLab for 5 years across our portfolio companies. They helped in various capacities, from turning our founders' visions into products, executing project delivery, and helping with staff augmentation."

Aleem Nathwani
Principal, Nathwani Capital

"Under (BitLab’s) management the company successfully delivered multiple large-scale highly complex technology projects, on time within budget. Shoukri is a rare technology evangelist that has both excellent management and presentation/sales skills"

Mickey Weizmann
Founder & Managing Partner, ImagineX Consulting

“BitLab’s model is honest and fair. There’s no surprises and hidden expenses anywhere, and I would recommend anyone talk to BitLab first before they go anywhere else."

Christopher Leidli
CEO, Genoplex

“Shoukri (Head CTO) is able to understand what I have in mind even when I cannot express it. He can take the idea and convert it into something that tech and development can realize. I think that is the missing link in most of the existing competitors. So the product that we ended up delivering, this is what made the difference"

Dr Ibrahim Ragui
Chief Cardiologist & Chief Medical Officer at MONMEDX

"You guys know what you're doing. You have a very good team, very well organized. You deliver things on time. Very competent, knowledgeable. It's just, it's very pleasant, easygoing, understanding and very knowledgeable.I'll give you two thumbs up. "

Shady Sabongui
CEO, Tempora Heating Elements

"I highly recommend Shoukri and BitLab as a fractional CTO and software development agency. They quickly fixed performance issues and built new features for our travel app, resulting in a significant improvement in user experience."

Julian Ing
CEO, LaunchTrip

"The right technology partner is critical.
BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."

Rory Smith
CEO, 1-Bridge Logistics

"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."

Christopher Leidli
CEO, Genoplex

"Shoukri and the BitLab team were an invaluable part of our company for three years. They successfully launched and grew multiple gaming and web 3 products. Shoukri expertly led both onsite and offshore teams, improving our delivery, technology, and architecture processes. They consistently exceeded expectations and delivered exceptional value to our business and customers. We highly recommend them."

Charlo Barbosa
CEO, GoodGamer

"I saw your professionalism and when I brought you on to meet the India team and for you to see what they did, you gave me your honest opinion. When we asked you to help us to fix a few things, things were fixed much faster and in a better way. It showed the level of competence. "

Shady Sabongui
CEO, Tempora

"So what you guys did within three to four weeks, It was, was nothing short of a miracle."

Julian Ing
CEO, LaunchTrip

"As a startup, time and budget are everything, and BitLab made sure we didn’t waste either. They brought the right team to the table and delivered on time, every time."

Christopher Leidli
CEO, Genoplex

“I wasted 6 months trying to play (Fractional CTO's) role... If I have any regrets its that we didn't start earlier on that project together.”

Dr Ibrahim Ragui
CEO, MONMEDX

"Working with BitLab has been amazing. They treat your business like their own, diving deep into every aspect to ensure success. Their dedication and commitment are truly unparalleled."

Inge von Aulock
Co-Founder, Penfriend

"The BitLab team was always extra responsive, even after hours. They consistently went above and beyond to address our needs, making us feel valued and supported. Their customer service is exceptional."

John Harrison
Co-Founder, Penfriend

"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart from other agencies."

Tim Hanson
Co-Founder, Penfriend

"BitLab delivered a fully functional MVP in just 67 days, enabling us to launch quickly and successfully. This speed was crucial for us as a startup with limited resources. Their efficiency saved us both time and money."

Inge von Aulock
Co-Founder, Penfriend

"Within 90 days, we were able to take what was barely partially built after 3 months of 2 different agencies billing hours against this project, and be able to get it back on course and make it even better."

Christopher Leidli
CEO, Genoplex

"BitLab provided clear, continuous communication and was genuinely excited about solving our problem. They kept us informed every step of the way, ensuring we were always on the same page. Their enthusiasm was infectious and motivating."

John Harrison
Co-Founder, Penfriend

"They made us feel confident about our project by diving deep into the code and providing thorough documentation. BitLab's meticulous approach ensured that our platform was robust and well-documented. This level of detail made future development much smoother."

Tim Hanson
Co-Founder, Penfriend

"BitLab's speed of execution and commitment to delivering high-quality work are unparalleled. They prioritized our project's success and worked tirelessly to meet our deadlines. Their dedication was evident in every aspect of their work."

Inge von Aulock
Co-Founder, Penfriend

"The pricing was transparent and extremely reasonable for the level of service and execution we received. BitLab offered exceptional value, balancing cost with quality perfectly. We felt we got more than what we paid for."

John Harrison
Co-Founder, Penfriend

"BitLab's expertise and dedication were instrumental in transforming our vision into a reality. They took our ideas and turned them into a functional, market-ready product. Their skill and commitment were crucial to our success."

Tim Hanson
Co-Founder, Penfriend

"BitLab's technical knowledge and clear communication ensured a smooth and successful development process. They anticipated potential issues and addressed them proactively, keeping everything on track. Their approach made the entire experience seamless."

Inge von Aulock
Co-Founder, Penfriend

"With BitLab’s help, we went from an idea to a working product, and now we’re getting interest from global pharmaceutical companies. It’s a testament to what a small, efficient team can accomplish when you have the right leadership."

Christopher Leidli
CEO, Genoplex
FAQ

Your Questions, Answered

I’m a physician with little technical experience. How can BitLab help me build my idea?
Absolutely! BitLab specializes in turning non-technical founders’ visions into reality. We’ll guide you through every step of the process—from discovery and prototype development to launching a scalable tech product. Our team ensures you understand the technical aspects without overwhelming you, so you remain in control of your vision.
How does BitLab address challenges unique to the healthtech/medtech space?
We understand that the healthtech/medtech industry comes with stringent regulations, complex workflows, and high stakes for patient outcomes. With over 20 years of software development experience, we are well-versed in building HIPAA-compliant solutions, integrating with Electronic Medical Records (EMR) systems, and creating user-friendly platforms for both providers and patients.
How much involvement is required from me during the development process?
We tailor our approach to your needs. Whether you prefer to stay hands-on or let us manage the heavy lifting, we provide regular updates and check-ins to ensure alignment with your goals. Our discovery phase prioritizes capturing your vision early to reduce back-and-forth later.
I have a basic product prototype. Can you help me scale it into a market-ready solution?
Definitely. We specialize in taking MVPs (Minimum Viable Products) and scaling them into robust, market-ready solutions. We’ll analyze your current product, suggest improvements, and implement scalable architecture to handle growth while ensuring regulatory compliance and performance optimization.
Does BitLab offer support after the product launch?
Yes, our partnership doesn’t end at launch. We offer post-launch support, including maintenance, iterative improvements, and user feedback integration. We aim to be your long-term technology partner as your product evolves.
What if my budget is limited? Can BitLab still help?
Our team can help prioritize features and create a phased development plan to maximize your investment. For startups seeking funding, we can assist in preparing technical roadmaps and presentations to attract investors.

Our minimum budget on projects starts at $30,000. This ensures we can dedicate the necessary resources to deliver high-quality solutions tailored to your needs while maintaining the standards required for healthtech and medtech projects.
How does BitLab ensure my project stays on track?
We use agile development practices and transparent communication to keep projects on time and within budget. You’ll have access to detailed project updates, milestone tracking, and an assigned project manager to address any concerns promptly.
What makes BitLab different from other development agencies?
Unlike generalist agencies, we focus exclusively on healthtech and medtech solutions. In fact, we run on an Anti-Agency principle (ask us about this during a call). This specialization allows us to bring deep domain knowledge, ensuring we understand your challenges and deliver products tailored to your industry’s needs
How do you ensure the security of my product and patient data?
Security and compliance are top priorities for us. We follow best practices for data protection, encryption, and user authentication. Our team is well-versed in regulations like HIPAA, GDPR, and others relevant to your target markets.
I want to attract investors. Can BitLab help make my product pitch-ready?
Yes! We collaborate with you to create compelling technical demonstrations, prototypes, and roadmaps that resonate with investors. Our team’s track record of helping startups raise over $25M speaks to our ability to position your product for funding success.

Let's Have a Chat

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