Put a Digital Nurse at Every Bedside—Without Hiring

AI-powered bedside assistant triages requests, tracks pain and mood, and keeps care on course.

BitLab Agent OS - Healthcare AI Agents

If You Are a Hospital Experiencing...

Nurses stretched too thin to respond promptly to every patient need

The agent collects routine requests and triages what matters.

Patients waiting for help with basic questions and comfort needs

The bedside assistant responds via touchscreen or voice input—instantly.

Delayed recognition of changes in patient condition

The AI tracks mood, pain, and soft symptoms—escalating early when needed.

Manual check-ins eating up hours per shift

The agent automates rounds for low-acuity needs, freeing up nurse bandwidth.

Patients confused about post-discharge instructions

The assistant explains labs, meds, and care plans in simple, patient-friendly terms.

Clinics that Already Switched to AI Solutions:

How it works

Three steps to cleaner claims and faster cash flow.

Whether you have a Clean UI. Smart workflows. Specialty-tuned logic.

Deploy

Bedside tablets installed in rooms or handed to patients

Connected to vitals, wearables (like NexSense), and nurse call systems

Engage

Patients interact via tap, voice, or prompt (mood check, pain scale, etc.)

AI interprets requests, questions, and symptoms

Triage + Escalate

Urgent issues routed to nurse dashboard or pager system

Non-urgent needs logged and answered directly by the assistant

Summary flows to EMR or nurse shift reports

Core Capabilities

Bedside tablet interface for inpatient use

Tracks mood, pain, and subjective soft signals

Provides explanations for labs, prescriptions, and procedures

Automated nurse call filtering and escalation

Vital sync with NexSense wearables and remote monitors

Customizable dashboards for both nurses and patients

Multilingual & accessible UX by design

Benefits That Matter

Expand Coverage Without Hiring

- Offload routine check-ins and education to AI
- Extend nursing presence to every room, 24/7

Improve Patient Safety

- Track mood, pain, and changes proactively
- Escalate deteriorations before they reach crisis level

Reduce Wait Times and Call Volume

- Handle hydration, bathroom, pain check-ins automatically
- Reduce unnecessary interruptions to clinical staff

Empower Patients with Understanding

- Clarify care instructions, medications, and discharge steps
- Reduce confusion, anxiety, and avoidable readmissions

Common Problems & AI Solutions

Problem

Manual Workflow

With Nurse Assistant AI

Nurse Staffing Gaps
Patients wait longer, staff are overwhelmed
Assistant fields and triages patient needs 24/7
Missed Soft Signals
Mood/pain not tracked unless nurse visits
Continuous check-ins with tracked trends
Patient Confusiong
Nurses re-explain care plans repeatedly
AI delivers tailored explanations per patient
Reactive Escalation
Issues identified only after deterioration
Early signs flagged via dashboard alerts
Bedside Requests
High call button volume, low triage accuracy
Assistant sorts by urgency, routes appropriately

Case Studies

BitLab specializes in helping medical professionals convert medical insights into compliant, investor-ready healthtech platforms.

OneBridge Logistics

Industry:
Logistics, Transportation Tech, Supply Chain Visibility
Services:
Logistics Software Development, Fractional CTO Service, SaaS Product Development, Backend Systems, Hardware Integration, Geofencing & Real-Time Tracking, UX/UI Design, API Development & Integration, Cloud Infrastructure, Security & IT Modernization
Initial State:
  • OneBridge needed custom tracking tools to meet enterprise client demands for visibility.
  • Off-the-shelf software didn’t support their unique workflows.
  • Penalty fines from warehouses were increasing due to a lack of verifiable data.
  • Their website and branding were outdated, impacting credibility with high-level decision-makers.
  • Internal IT systems were fragmented and lacked technical oversight.
Transformation:
  • Strategic Technical Partnership: BitLab became OneBridge’s long-term fractional CTO and trusted advisor.
  • Rapid Product Delivery: Built and deployed a working real-time tracking system in under 90 days.
  • Hardware & Software Integration: Delivered custom geofencing solutions using GPS/ELD integrations and route simulators.
  • Cost-Saving Innovation: Enabled clients to fight warehouse fines with timestamped delivery data.
  • Brand & Website Overhaul: Modernized OneBridge’s digital presence, improving trust and perception.
  • Sustained Support: Supported backend systems, security, and infrastructure over 7+ years of growth.

AI Content Writer

Industry:
Martech
Services:
SaaS Product Development, Frontend Development, Backend Development, AI & Machine Learning, UX/UI Design, Databases & Data Science, API Development & Integration, Quality Assurance & Testing, Servers & Cloud Infrastructure, Digital Transformation
Initial State:
  • Limited scalability for handling complex SEO tasks.
  • Frequent errors and inefficiencies in content generation.
  • Miscommunication between SEO experts and developers about requirements.
  • User interface lacked simplicity, creating a steep learning curve for users.
Transformation:
  • Achieved $42k in <24 hours post-launch, validating market demand.
  • Migrated to a robust and scalable architecture for reliable performance.
  • Redesigned the backend to efficiently handle complex SEO workflows.
  • Revamped the user interface for intuitive, user-friendly interactions.
  • Automated advanced SEO features to reduce manual input and enhance usability.
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
CCO of Penfriend.ai

World’s First Group-Friendly Travel App

Industry:
Travel and Tourism
Services:
Mobile Development, Web3 Development, Backend Development, Frontend Development, UX/UI Design, Servers & Cloud Infrastructure, API Development & Integration, Quality Assurance & Testing, Custom Software Development, Digital Transformation
Initial State:
  • Initially a “slow, buggy, poorly optimized marketplace platform”
  • Lack of experienced mentorship and technical knowledge on the team
  • No active CTO to overlook the project
Transformation:
  • Fully rebuilt into a platform that has a robust backend, web and mobile apps.
  • Successfully integrated the Amadeus API, significantly improving the system's functionality.
  • Overcame previous challenges with slow-performing senior developers, streamlining the development process.
"The right technology partner is critical. BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO of Launchtrip

Genoplex.ai

Industry:
Medtech, Healthtech, and AI
Services:
Healthtech & Medtech, Fractional CTO Service, SaaS Product Development, Backend Development, Frontend Development, Databases & Data Science, Servers & Cloud Infrastructure, UX/UI Design, API Development & Integration, Compliance & Privacy Solutions
Initial State:
  • Two previous development agencies failed, resulting in delays and wasted resources.
  • Inadequate technical leadership caused missed milestones and slow progress.
  • Lack of healthcare expertise hindered compliance with regulations like HIPAA.
  • Poor project management led to bottlenecks and inefficiencies.
  • All prior code was unusable, requiring a complete rewrite.
Transformation:
  • Leadership Excellence and PMF: Fractional CTO provided strategic guidance, aligning development with business goals, establishing Product Market Fit (PMF).
  • Rapid Development: Delivered a functional prototype within 60 days, enabling market testing.
  • Regulatory Compliance: Built HIPAA-compliant, privacy-focused features.
  • User-Friendly Design: Built an intuitive platform for patients and healthcare providers to streamline referrals and access advanced therapies.
  • Future-Proof Infrastructure: Designed a scalable architecture supporting global expansion.
"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."
Christopher Leidli
CEO and Founder of Genoplex.ai

Deep EMR/EHR/PMS Integration Expertise

and 40+ others

Real-World Scenarios Your Hospital Will Recognize

Post-Op Orthopedic Unit – Mood Deviation Missed Overnight Led to Complication

A 76-year-old patient recovering from knee replacement became increasingly anxious and disoriented during the night. Nurses, stretched across 12 rooms, missed the early signs. By morning, the patient had experienced a fall while attempting to walk to the restroom unattended.

Mood or behavior changes were not captured because no vital signs were outside normal range. No one realized the patient was restless or confused until the fall occurred. The call bell wasn't pressed, and nurses were unaware of any issue.

- Patient sustained a minor fracture
- Length of stay extended by 2 days
- Internal review flagged failure in subjective monitoring

The AI would have:
- Prompted hourly mood and comfort check-ins via bedside tablet
- Detected increased agitation and flagged the change from baseline
- Triggered a non-urgent alert for overnight rounding staff

→ Fall prevented through early detection
→ Improved continuity of care overnight
→ Lower legal and quality-of-care risk for hospital

BitLab Agent OS - Healthcare AI Agents

Oncology Inpatient Floor – Nurses Overwhelmed by Low-Acuity Call Requests

Oncology nurses were fielding nonstop patient calls—for blankets, water, and “just someone to talk to.” While compassionate care is core to the unit’s culture, these calls overwhelmed nursing bandwidth and delayed med passes and symptom checks.

The nurse call system lacked triage logic. Nurses treated all calls with equal urgency, burning time on non-clinical needs. Patient satisfaction dropped despite best efforts because clinical responsiveness suffered.

- 40% of nurse calls were non-urgent
- Staff burnout and higher turnover risk
- Patient pain med delivery frequently delayed

The AI would have:
- Handled low-priority requests (e.g. comfort, hydration, reassurance)
- Automatically queued non-urgent issues and kept patients engaged
- Escalated only high-priority needs (e.g. nausea, pain, bleeding)

→ Fewer interruptions for nurses
→ Faster response to clinical issues
→ Higher satisfaction without adding FTEs

BitLab Agent OS - Healthcare AI Agents

Mother-Baby Unit – Discharge Confusion Led to Follow-Up Complications

New mothers were discharged with verbal instructions and a printed care packet. Several failed to follow postnatal medication guidance correctly. One patient returned to the ED with complications from a missed warning sign listed in the discharge document—but never read.

Discharge education wasn’t absorbed. Nurses were too pressed for time to deliver tailored instruction. Patients were overwhelmed and forgot what they were told.

- 2 patients readmitted for preventable issues
- CMS penalties triggered under readmission benchmarks
- Nurse dissatisfaction with rushed discharge routines

The AI would have:
- Provided bite-sized, interactive discharge education via tablet
- Repeated key instructions on meds, follow-ups, danger signs
- Logged education completion and follow-up compliance

→ Fewer avoidable readmissions
→ Clearer understanding of discharge instructions
→ Nurses spent less time repeating complex info

BitLab Agent OS - Healthcare AI Agents

Why It Works

100+

Built with experts from…

EMR + Wearable Integration

EMRs

Compatible with Epic, Athenahealth, NextGen, eClinicalWorks

Devices

NexSense wearables, bedside vitals monitors, wireless BP/spO2 systems

Outputs

EMR fields (SOAP/narrative), nursing dashboards, patient logs
Credit card mockups
Security & Data Privacy

Protecting Our Patients' Information

Robust Security

Our AI-powered scheduling system is built with enterprise-grade security protocols to safeguard your patients' sensitive data. SSL encryption, multi-factor authentication, and regular security audits ensure the highest levels of protection.

Data Privacy

Compliance with HIPAA and other healthcare data privacy regulations is a top priority. Your patients' personal and medical information is stored securely and never shared without their explicit consent.

PIPEDA and Regional Compliance

Meets the stringent data privacy requirements of Canada's PIPEDA, including:
- Provincial regulations like PHIPA, PIPA, HIA, PHIA, and PHIPAA.
- Specific compliance for Quebec’s TGV (Travailleur Général Virtuel) standards.

Next Steps

Book a Pilot Demo

See how the system works in your environment

Customize for Your Department

Tailor the solution to your specific needs

Explore ROI from Day One

Measure the impact on staff efficiency and patient care
Testimonials

Don’t just take our word for it

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"Bitlab demonstrates deep technology, product, business expertise, and fast time-to-market. We have been working with BitLab for 5 years across our portfolio companies. They helped in various capacities, from turning our founders' visions into products, executing project delivery, and helping with staff augmentation."

Aleem Nathwani
Principal, Nathwani Capital

"Under (BitLab’s) management the company successfully delivered multiple large-scale highly complex technology projects, on time within budget. Shoukri is a rare technology evangelist that has both excellent management and presentation/sales skills"

Mickey Weizmann
Founder & Managing Partner, ImagineX Consulting

“BitLab’s model is honest and fair. There’s no surprises and hidden expenses anywhere, and I would recommend anyone talk to BitLab first before they go anywhere else."

Christopher Leidli
CEO, Genoplex

“Shoukri (Head CTO) is able to understand what I have in mind even when I cannot express it. He can take the idea and convert it into something that tech and development can realize. I think that is the missing link in most of the existing competitors. So the product that we ended up delivering, this is what made the difference"

Dr Ibrahim Ragui
Chief Cardiologist & Chief Medical Officer at MONMEDX

"You guys know what you're doing. You have a very good team, very well organized. You deliver things on time. Very competent, knowledgeable. It's just, it's very pleasant, easygoing, understanding and very knowledgeable.I'll give you two thumbs up. "

Shady Sabongui
CEO, Tempora Heating Elements

"I highly recommend Shoukri and BitLab as a fractional CTO and software development agency. They quickly fixed performance issues and built new features for our travel app, resulting in a significant improvement in user experience."

Julian Ing
CEO, LaunchTrip

"The right technology partner is critical.
BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."

Rory Smith
CEO, 1-Bridge Logistics

"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."

Christopher Leidli
CEO, Genoplex

"Shoukri and the BitLab team were an invaluable part of our company for three years. They successfully launched and grew multiple gaming and web 3 products. Shoukri expertly led both onsite and offshore teams, improving our delivery, technology, and architecture processes. They consistently exceeded expectations and delivered exceptional value to our business and customers. We highly recommend them."

Charlo Barbosa
CEO, GoodGamer

"I saw your professionalism and when I brought you on to meet the India team and for you to see what they did, you gave me your honest opinion. When we asked you to help us to fix a few things, things were fixed much faster and in a better way. It showed the level of competence. "

Shady Sabongui
CEO, Tempora

"So what you guys did within three to four weeks, It was, was nothing short of a miracle."

Julian Ing
CEO, LaunchTrip

"As a startup, time and budget are everything, and BitLab made sure we didn’t waste either. They brought the right team to the table and delivered on time, every time."

Christopher Leidli
CEO, Genoplex

“I wasted 6 months trying to play (Fractional CTO's) role... If I have any regrets its that we didn't start earlier on that project together.”

Dr Ibrahim Ragui
CEO, MONMEDX

"Working with BitLab has been amazing. They treat your business like their own, diving deep into every aspect to ensure success. Their dedication and commitment are truly unparalleled."

Inge von Aulock
Co-Founder, Penfriend

"The BitLab team was always extra responsive, even after hours. They consistently went above and beyond to address our needs, making us feel valued and supported. Their customer service is exceptional."

John Harrison
Co-Founder, Penfriend

"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart from other agencies."

Tim Hanson
Co-Founder, Penfriend

"BitLab delivered a fully functional MVP in just 67 days, enabling us to launch quickly and successfully. This speed was crucial for us as a startup with limited resources. Their efficiency saved us both time and money."

Inge von Aulock
Co-Founder, Penfriend

"Within 90 days, we were able to take what was barely partially built after 3 months of 2 different agencies billing hours against this project, and be able to get it back on course and make it even better."

Christopher Leidli
CEO, Genoplex

"BitLab provided clear, continuous communication and was genuinely excited about solving our problem. They kept us informed every step of the way, ensuring we were always on the same page. Their enthusiasm was infectious and motivating."

John Harrison
Co-Founder, Penfriend

"They made us feel confident about our project by diving deep into the code and providing thorough documentation. BitLab's meticulous approach ensured that our platform was robust and well-documented. This level of detail made future development much smoother."

Tim Hanson
Co-Founder, Penfriend

"BitLab's speed of execution and commitment to delivering high-quality work are unparalleled. They prioritized our project's success and worked tirelessly to meet our deadlines. Their dedication was evident in every aspect of their work."

Inge von Aulock
Co-Founder, Penfriend

"The pricing was transparent and extremely reasonable for the level of service and execution we received. BitLab offered exceptional value, balancing cost with quality perfectly. We felt we got more than what we paid for."

John Harrison
Co-Founder, Penfriend

"BitLab's expertise and dedication were instrumental in transforming our vision into a reality. They took our ideas and turned them into a functional, market-ready product. Their skill and commitment were crucial to our success."

Tim Hanson
Co-Founder, Penfriend

"BitLab's technical knowledge and clear communication ensured a smooth and successful development process. They anticipated potential issues and addressed them proactively, keeping everything on track. Their approach made the entire experience seamless."

Inge von Aulock
Co-Founder, Penfriend

"With BitLab’s help, we went from an idea to a working product, and now we’re getting interest from global pharmaceutical companies. It’s a testament to what a small, efficient team can accomplish when you have the right leadership."

Christopher Leidli
CEO, Genoplex
FAQ

Your Questions, Answered

What does the Nurse Assistant actually do at the bedside?
It gives patients access to an AI assistant via tablet, allowing them to: Report mood, pain, or comfort needs
Ask questions about care plans, medications, or tests
Request items like water or blankets
Receive education about labs, procedures, or discharge The AI triages requests and either handles them or escalates to nursing staff.
Does this replace nurses or nursing assistants?
No. It supports them. The AI offloads repetitive, non-clinical interactions and surfaces issues earlier—giving nurses more time for complex care and reducing burnout.
Can the AI escalate emergencies or monitor patient deterioration?
Yes. It flags patterns like increasing pain, agitation, or confusion, and syncs with vitals (via NexSense or existing bedside monitors). Alerts are routed to nurse dashboards for proactive intervention.
What devices does it run on?
Any secure, hospital-approved tablets (iOS, Android, or kiosk-mounted). Tablets can be installed in rooms or assigned per patient. Integrates with existing Wi-Fi and patient ID systems.
How does it integrate with existing nurse call and EMR systems?
It can interface with common nurse call systems and EMRs (like Epic, eClinicalWorks, AdvancedMD) via API or middleware. Outputs are compatible with nursing documentation fields and shift reports.
Is it HIPAA-compliant and secure?
Yes. All interactions are encrypted at rest and in transit. Role-based access, audit trails, and privacy controls are built-in. Sensitive data like mental health or mood can be protected with extra layers.
Can it work offline or during downtime?
Yes. Cached functionality allows for local operation during brief outages. All logs sync once the device reconnects to the hospital network.
Can patients understand and interact with it easily?
Absolutely. The UI is designed for all literacy levels. It supports multiple languages, audio prompts, and accessibility settings (e.g., large font, text-to-speech).
How do nurses view and manage requests?
Requests and patient-reported data are summarized on a live dashboard with filters for urgency, location, and status. Staff can acknowledge, close, or escalate tasks from the console.
How fast can we pilot it?
A basic inpatient unit pilot (10–15 beds) can be live within 3–4 weeks. We handle setup, routing logic, and training. Outcomes can be tracked via built-in analytics and patient experience reports.

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