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Your Tech is Over Budget and About to Crash — The Anti-Agency 5 Step Model to Save It in <90 Days

Bitlab has worked with Founders previously from…

Case Studies

AI Content Writer

Industry:
Martech
Services:
SaaS Product Development, Frontend Development, Backend Development, AI & Machine Learning, UX/UI Design, Databases & Data Science, API Development & Integration, Quality Assurance & Testing, Servers & Cloud Infrastructure, Digital Transformation
Initial State:
  • Limited scalability for handling complex SEO tasks.
  • Frequent errors and inefficiencies in content generation.
  • Miscommunication between SEO experts and developers about requirements.
  • User interface lacked simplicity, creating a steep learning curve for users.
Transformation:
  • Achieved $42k in <24 hours post-launch, validating market demand.
  • Migrated to a robust and scalable architecture for reliable performance.
  • Redesigned the backend to efficiently handle complex SEO workflows.
  • Revamped the user interface for intuitive, user-friendly interactions.
  • Automated advanced SEO features to reduce manual input and enhance usability.
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
CCO of Penfriend.ai

World’s First Group-Friendly Travel App

Industry:
Travel and Tourism
Services:
Mobile Development, Web3 Development, Backend Development, Frontend Development, UX/UI Design, Servers & Cloud Infrastructure, API Development & Integration, Quality Assurance & Testing, Custom Software Development, Digital Transformation
Initial State:
  • Initially a “slow, buggy, poorly optimized marketplace platform”
  • Lack of experienced mentorship and technical knowledge on the team
  • No active CTO to overlook the project
Transformation:
  • Fully rebuilt into a platform that has a robust backend, web and mobile apps.
  • Successfully integrated the Amadeus API, significantly improving the system's functionality.
  • Overcame previous challenges with slow-performing senior developers, streamlining the development process.
"The right technology partner is critical. BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO of Launchtrip

Genoplex.ai

Industry:
Medtech, Healthtech, and AI
Services:
Healthtech & Medtech, Fractional CTO Service, SaaS Product Development, Backend Development, Frontend Development, Databases & Data Science, Servers & Cloud Infrastructure, UX/UI Design, API Development & Integration, Compliance & Privacy Solutions
Initial State:
  • Two previous development agencies failed, resulting in delays and wasted resources.
  • Inadequate technical leadership caused missed milestones and slow progress.
  • Lack of healthcare expertise hindered compliance with regulations like HIPAA.
  • Poor project management led to bottlenecks and inefficiencies.
  • All prior code was unusable, requiring a complete rewrite.
Transformation:
  • Leadership Excellence and PMF: Fractional CTO provided strategic guidance, aligning development with business goals, establishing Product Market Fit (PMF).
  • Rapid Development: Delivered a functional prototype within 60 days, enabling market testing.
  • Regulatory Compliance: Built HIPAA-compliant, privacy-focused features.
  • User-Friendly Design: Built an intuitive platform for patients and healthcare providers to streamline referrals and access advanced therapies.
  • Future-Proof Infrastructure: Designed a scalable architecture supporting global expansion.
"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."
Christopher Leidli
CEO and Founder of Genoplex.ai

Integrated Medical Platform

Industry:
Medtech
Services:
Fractional CTO Service, Custom Software Development, Mobile Development, Backend Development, Frontend Development, UX/UI Design, Databases & Data Science, Servers & Cloud Infrastructure, AI & Machine Learning, Quality Assurance & Testing
Initial State:
  • Existing EMR platforms were outdated and designed for general practitioners, failing to meet the specific needs of specialist physicians.
  • Outsourced development to an offshore agency, resulting in stagnation, poor communication, and technical inefficiencies.
  • High stress and frustration due to repeated development failures, delaying the vision.
Transformation:
  • EMR live in major clinics across US and Canada, in partnership with McGill University.
  • Built a comprehensive platform with features such as EMR, medication management, scheduling, billing, telemedicine, and remote patient monitoring.
  • Ensured regulatory compliance with healthcare standards (HIPAA and PIPEDA) to protect patient data.
"I wasted 6 months trying to play the CTO's role... If I have any regrets its that we didn't start earlier on that project together."
Dr Ibrahim Ragui
Chief Cardiologist & Chief Medical Officer at MONMEDX
20 Years
Of Building Custom Software Development Solutions
100%
Historic Record of Client Satisfaction
100+
Companies and Startups Helped
30+
Startup Projects Rescued

If you're being held Hostage by…

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Broken, unreliable tech systems full of glitches
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Dev agencies that overpromise and underdeliver, keeping hidden costs a secret
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Burn rate that is spiraling out of control, putting your investor/boostrapped capital on fire
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Delays that make your competition laugh as they release update after update on their platform
It's likely a matter of time before your company goes under, because Post Pandemic tech and AI is about to blow you out of the water.

Do any of these Nightmares Caused by Outsourced Tech Agencies Look Familiar?

Scenario 2: Post-Revenue Hostage Situation (Post MVP)

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Agency you're working with turned greedy, milking you for all the money you have
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Ballooning budgets for simple changes
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Code held hostage by agency controlling infrastructure
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You are likely lacking the hyper-specific technical knowledge to challenge or negotiate with the agency
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Inadequate Security measures expose the company to risks
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Infrastructure unable to support growth/scalability, leading to bottlenecks.

Scenario 1: Pre-Revenue Struggle (Pre-MVP)

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Consistently missed deadlines to deliver tech
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High expenses with minimal progress to code
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Constant misalignment between vision and execution leads to wasted resources
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Inadequate testing leading to bugs
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Poor coding practices and non-existent documentation result in a fragile product foundation
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Delays and setbacks erode investor confidence.
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The idea of getting hacked keeps you up at night
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Concerned about security or compliance.

Scenario 1: Pre-Revenue Struggle (Pre-MVP)

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Consistently missed deadlines to deliver tech
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High expenses with minimal progress to code
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Constant misalignment between vision and execution leads to wasted resources
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Inadequate testing leading to bugs
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Poor coding practices and non-existent documentation result in a fragile product foundation
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Delays and setbacks erode investor confidence.
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The idea of getting hacked keeps you up at night
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Concerned about security or compliance.

Scenario 2: Post-Revenue Hostage Situation (Post MVP)

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Agency you're working with turned greedy, milking you for all the money you have
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Ballooning budgets for simple changes
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Code held hostage by agency controlling infrastructure
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You are likely lacking the hyper-specific technical knowledge to challenge or negotiate with the agency
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Inadequate Security measures expose the company to risks
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Infrastructure unable to support growth/scalability, leading to bottlenecks.

Story Time #1

How a Junior Dev Leaked Code on Forum and Put Company on Blast

Hidden Costs of Bad Tech Development

❌Your Business Cannot Afford to be Slow in Today's Market ❌

Lost Market Opportunities

• Competitors gain ground while you fix bugs.
• Early adopters/customers lose faith, turning elsewhere.

Investor Disinterest

• Delays erode trust, affecting funding.
• Reduced valuation due to slow progress.

Team Morale Plummeting

• Frustration leads to talent loss.
• Burnout from constant firefighting.

Your Reputation at Stake

• Slow launches lead to bad press and brand damage.
• Difficult to regain lost trust.

Technical Challenges

• Junior developers increase supervision needs and development costs
• Quick fixes lead to fragile systems and Technical Debt.

Balooning Expenses

• Prolonged development cycles increase costs.

Story Time #2

$100k in Penalties for Every Month in Delay because of Junior Devs

Hidden Costs of Bad Tech Development

Financial Strain: Unexpected costs eating into your runway
Pivot Paralysis: Unable to adapt to market feedback due to inflexible tech
Talent Exodus: Top team members jumping ship as progress stalls
Scaling Nightmares: Your product can't handle growth, even if you achieve it
Legal Risks: Potential liabilities from security issues or data breaches

Story Time #3

How 7 Figure Social Media for Gamers Ended up in Court over
Illegal Code Licensing

6 Months from Now: A Fork in the Road

Assuming Nothing Changes, ask yourself these key questions:

Will your startup survive the next 6 months?
How many competitors will overtake you while you're struggling with tech issues?
Can you retain investor confidence if development continues to stagnate?
Is your entrepreneurial dream at risk of becoming just another cautionary tale?
BitLab has been Featured In…
Bitlab has worked with Founders previously from…
Bitlab has worked with Founders previously from…
and helped 100+ other businesses improve their tech

What Founders and Investors Say About Working With BitLab

"Deep technology, product, business expertise, and fast time-to-market"
Aleem Nathwani
Private Equity, Nathwani Capital
"The BitLab team was always extra responsive, even after hours. They consistently went above and beyond to address our needs, making us feel valued and supported. Their customer service is exceptional."
John Harrison
Co-Founder, Penfriend
“From concept to a live platform in a few months”
Rory Smith
CEO, 1-Bridge Logistics
"The right technology partner is critical.
BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO, LaunchTrip
They consistently exceeded expectations and delivered exceptional value to our business and customers. We highly recommend them."
Charlo Barbosa
Founder and Chairman, Good Gamer Entertainment
"Working with BitLab has been amazing. They treat your business like their own, diving deep into every aspect to ensure success. Their dedication and commitment are truly unparalleled."
Inge von Aulock
CEO, MOCo-Founder, PenfriendNMEDX
"You guys know what you're doing. You have a very good team, very well organized. You deliver things on time. Very competent, knowledgeable. It's just, it's very pleasant, easy-going, understanding and very knowledgeable."
Shady Sabonguidy Sabongui
CEO, Tempora Heating Elements
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
Co-Founder, Penfriend
“I wasted 6 months trying to play (Fractional CTO's) role... If I have any regrets its that we didn't start earlier on that project together.”
Dr Ibrahim Ragui
Founder, MONMEDX
"Shoukri’s BitLab nailed our whole prototype project. As our fractional CTO he understood the goals and gave form to our vision with a diversity of small technical additions and details we wouldn’t have thought of.”
Francis Hebert
CEO, Kondar Global Solutions Ltd
"Shoukri is a gifted technical individual who understand both systems and code. He has provided expert services for me on several occasions with complex web applications. He is easy to work with and can manage the details.”
Max Robbins
Founder, AI Scaler
"With BitLab’s help, we went from an idea to a working product, and now we’re getting interest from global pharmaceutical companies. It’s a testament to what a small, efficient team can accomplish when you have the right leadership."
Christopher Leidli
CEO and Founder, Genoplex.ai

Interesting Fact:
In <90 days you can...

Get back on track and ahead of schedule

Bring your product from near-collapse to fully functional product that will regain investor and customer confidence

Build a scalable, robust product

Position yourself as a market leader

The Anti-Agency Model

Here's How You Do This...
The company you work with must care about the ENTIRE picture of your startup.
It's never just about product development.
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Time and time again, we see Founders get distracted with their tool not doing proper discovery, resulting in a lack of product sales, subsequently confusion and stress
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For almost all Development Agencies it's a cash grab model
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You pay them, they produce code as fast as possible, as cheaply as possible, and launch leaving you without any proper support
This is why Founders and Serial Entrepreneurs hate outsourcing to agencies.
You must run on the Anti-Agency model.

The Anti-Agency Model

Traditional Agency Model

❌Quality concerns, substandard work

The Anti-Agency Model

✅ Agencies offer low costs that hire Junior Developers. These projects end up being more costly on time, money and opportunity costs because they take significantly longer.
✅ Hire only Mid-level and Senior Developers that move with speed, such that you can build your MVP and get to market ASAP.

Traditional Agency Model

❌ Lack of communication

The Anti-Agency Model

✅ The leadership/support team is preferably in a local timezone.
✅ Slack, Whatsapp and videocall support should be provided around the clock.

Traditional Agency Model

❌ Security risks

The Anti-Agency Model

✅ Pen-testing requirements as part of the QA/QC.

Traditional Agency Model

❌ Hidden costs

The Anti-Agency Model

✅ Transparent pricing and hourly rates of everyone involved in the project.

Traditional Agency Model

❌ Misalignment of goals

The Anti-Agency Model

✅ Over a period of several calls, the CTO leading the project will ask questions to make sure there is alignment in objectives and KPIs, such that the expectations over the project duration are clear.

Traditional Agency Model

❌ Lack of post project support

The Anti-Agency Model

✅ Cradle-to-grave approach, with developers allocated to maintain your project once it launches.

Traditional Agency Model

❌ Confidentiality and IP concerns

The Anti-Agency Model

✅ Any IP related to the project is entirely your own.
✅ Your code and company are protected by the right NDAs and MSAs.

Traditional Agency Model

❌ High Dependency

The Anti-Agency Model

✅ Legal agreements are set from the start such that the code can't be held hostage, the IP you paid for must be entirely your’s.

Traditional Agency Model

❌ No proper onboarding process

The Anti-Agency Model

✅ Guided onboarding with accurate breakdown of all steps which follow a specific methodology, more on this in later slides.

Traditional Agency Model

❌ Integration challenges

The Anti-Agency Model

✅ API connections and integrations must be the forte.

Traditional Agency Model

❌ Lack of proper team leadership

The Anti-Agency Model

✅ CTO preferably has any of the following:
✅  2 decades of experience.
✅  is a serial entrepreneur.
✅  helped 100+ startups.
✅  Been a founder of several startups and has successful exits.
✅  Lead large teams of developers in the past.

We are product development experts across technologies and platforms

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FinTech Micro Lending platform (Under NDA)

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❌ Before ❌

  • Fragmented codebase with minimal documentation, with "terrible results" from the dev agency that provided 0 handover.

✅ After ✅

  • Project succesfully Rescued
  • Completely overhauled and relaunched platform.

Timeline: <
180
Days

Learn More

Railroad Heating System

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❌ Before ❌

  • Development ongoing with "poor results" from offshore developer that took 1.5 years to work on the project with no end in sight.

✅ After ✅

  • Project succesfully Rescued
  • All challenges resolved in <90 days.
Timeline: <
90
Days

Learn More

World's First Group-Friendly Travel App

Get Price

❌ Before ❌

  • Slow, buggy, poorly optimized marketplace platform, created by an agency that failed to deliver.

✅ After ✅

  • Project succesfully Rescued
  • Successfully rebuilt and relaunched, resulted in successful Founder exit.
Timeline: <
60
Days

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Integrated Medical Platform

Get Price

❌ Before ❌

  • Indian dev agency on project ran into stagnation due to lack of technical expertise.

✅ After ✅

  • Project succesfully Rescued
  • EMR live in major clinics across US and Canada in partnership with McGill University.

Timeline: <
270
Days

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Healthtech AI Connecting Patients to Advanced Therapies

Get Price

❌ Before ❌

  • 2 development agencies failed to deliver, all code had to be scrapped and project restarted.

✅ After ✅

  • Project succesfully Rescued
  • Platform Live from scratch in 60 days and Patent jointly filed bevtween CEOs of Genoplex and BitLab
Timeline: <
60
Days

Learn More

We call this model: TechRescueOS

Decoding the Disaster: We Fix what Others Broke

Strategic Assessment

We start by conducting an in-depth analysis of your project's current status, identifying core issues, and understanding the root causes of failure.

Tech Rehabilitation

Our team of experts addresses poor code quality, outdated tech stacks, and scalability issues by reengineering and optimizing your existing software.

Hostage Negotiation Expertise

You need a partner who can help you regain control of your code and infrastructure, ensuring full autonomy.

Agile Project Management Overhaul

We implement agile project management practices to streamline development processes, ensuring that projects are back on track and delivered on time.

Custom Solutions

We create tailored solutions that address specific business challenges, integrating seamlessly with your existing systems while ensuring compliance and security.

Flexible Collaboration or Replacement

In a lot of the cases, it's possible to "salvage" an existing team of developers through the right leadership. In the case that the developers don't meet the mark, we have you covered with our own battle-tested Senior Devs.

Post-Rescue Support

Beyond the initial rescue, we offer ongoing support and maintenance to ensure your technology remains robust, secure, and up-to-date with industry standards.

Reverse Engineering Capabilities

You need experts who can untangle complex, undocumented systems to enhance and optimize your tech stack.

Technical Leadership Assessment

You need guidance to align your technical strategy with business objectives, ensuring effective leadership and execution.

The 6 ✨Secret Sauce✨ Ingredients to Successful Tech Development in Startups and Established Companies

Utilizing Best (Budget Permitting) Development Team

Senior Developers:
• Higher productivity and efficiency.
• Reduced supervision and training needs.
• Deliver faster and higher quality output

Leveraging Superior Technical Leadership

Experienced Guidance:
• CTO/Leadership with extensive experience in launching and scaling tech.
• Align technical development with business goals.
• Address complex challenges with hands-on problem-solving.

Providing Comprehensive Client Support

Direct Communication:
• Provide clients direct access to team leads and developers.
• Ensure quick response times and proactive problem-solving.
• Regular updates and transparent progress tracking.

Using Proven Methodologies

Structured Process:
• Clear stages from discovery to scaling.
• Implement best practices in coding and testing.

Focusing on Quality and Speed

Balanced Approach:
• Emphasize speed and quality to deliver robust solutions.
• Minimize technical debt for long-term sustainability.
• Efficient resource use to stay within budget.

Avoiding Bureaucracy

Lean Operations:
• Minimize bureaucratic delays by maintaining a lean structure.
• Avoid limiting rules and regulations that burden larger companies.
• Foster agility and rapid decision-making

There are Two Tech Rescue Methods:

The Old Way

❌ Hiring another dev agency to run into the same speedbumps over and over
❌ Technical leadership has no track record/case studies in the particular niche/industry
❌ Failing to reverse engineer the code and having to start from scratch
❌ Failed or ignored opportunity for negotiation with the departing dev agency, having to restart
❌ Embarrassed by the product
❌ Launch late and over budget
❌ Rework to get traction
❌ Investors uninterested because of weak tech leadership
❌ Waste time and money

The New Way

✅ Strategic Assessment First - Conduct thorough analysis before development begins.
✅ Pairing project with a CTO and tech team with previous experience in specific industry/niche
✅ Focus on long term relationship by establishing cost-efficient rates from the outset — no balooning prices
✅ Efficient and On-Time Delivery - Utilize agile methods to stay on schedule and within budget.
✅ Hiring technical leadership with strong marketing and sales foundations
✅ Successful negotiations, ability to recover IP, resulting in timeline and costs saved
✅ Impress investors

Steps of TechRescueOS

Step 1 - Diagnose

• Audit Code and Access: Ensure access to codebase and hosting. Evaluate code quality and Identify problems.
• Identify gaps: Pinpoint revenue leakage, system performance issues, gaps in expertise, process, features and offer solutions.
• Evaluate your team: Assess skills and communication.
• Develop strategic roadmap to address identified issues
• Minimize risks and maximize chance of success

Step 2 - Recover

• Facilitate communication and negotiation.
• Align objectives and resolve conflicts.
• Retrieve and reconstruct essential project components using reverse engineering and ethical hacking.
• Regain control over project’s assets and intellectual property
• Ensure continuity and protect investments

Step 3 - Blueprint

• Document project’s current state, functionality, requirements, and processes.
• Build a Tech Architecture blueprint.
• Establish clear baseline for future development.
• Ensure knowledge transfer to new team members.
• Create detailed plans for project reconstruction or continuation.

Step 4 - Stabilize

• Address critical issues and implement improvements.
• Create solid foundation for the project.
• Achieve stable, functional product.
• Enable further development or launch with confidence.
• Improve overall system performance and maintainability.
• Ensure security and compliance.

Step 5 - Launch

• Prepare for and execute launch, re-launch, or continued operation of product or service.
• Bring rescued project to market, restore or maintain operational status.
• Realize business potential.
• Ensure long-term success and continuous improvement.

5 Steps of TechRescueOS Broken Down

Step 1 - Diagnose

(7-14 business days)

Why you need it:

• Gain a complete understanding of your project’s current state, including business context, tech stack, team capabilities, and processes.
• Identifying the root causes of your challenges will prevent further resource waste and set a foundation for success.

Tools:

Slack

Google Analytics

Jira

iMocha

How we do it:

• Business: Analyze business context and impact (financial, operational, strategic)
• Access: Conduct thorough access audit and develop strategies to secure necessary access
• Tech Stack: Evaluate technology stack and determine severity of issues
• Team: Assess dev team capabilities and develop team strategies
• Process: Examine development processes
• Features: Perform feature/requirements delta analysis
• Short Term vs. Long Term: Create technology improvement roadmap balancing immediate needs and future stability
• Plan: Design strategy to minimize disruption to running business and established processes

How you get it (Deliverables):

• Business context analysis
• Technology audit
• Access audit (code, infrastructure, APIs)
• Team evaluation
• Process review

Team:

• CTO
• Product Manager
• Business Analyst
• Technical Lead

Step 2 - Recover

(14-21 business days)

Why you need it:

• Regain control over project assets and align stakeholder objectives.
• Ensure continuity and protect investments.

Tools:

Slack

PandaDoc

Jira

AWS IAM

LastPass

How we do it:

• Stakeholders: Act as neutral mediators between founders, agencies, and other parties
• Contracts: Renegotiate agreements or set new expectations when necessary
• Tech Recovery: Employ reverse engineering techniques and conduct ethical hacking when needed
• Functionality: Map all features, including hidden ones, and decode all processes
• Assets: Secure all digital assets and ensure client has full control
• Vision: Work closely with founders to understand their goals and concerns
• Partnerships: Liaise with agencies to find mutually beneficial solutions

How you get it (Deliverables):

• Facilitate stakeholder negotiations
• Manage communications between agencies and teams
• Renegotiated agreements

Team:

• CTO
• Legal Advisor
• Project Manager

Step 3 - Blueprint

(7-14 business days)

Why you need it:

• Establish comprehensive technical documentation for your project’s state, ensuring continuity and easing future development.
• A well-documented project prevents knowledge gaps, especially for new team members or partners.

Tools:

Slack

Swagger

Jira

LucidChart

Confluence

How we do it:

• Business Logic: Map out all business rules and processes
• Technical Docs: Create or update documentation (architecture, data models, APIs, deployment)
• Requirements: Draft or refine user stories and requirements
• Alignment: Ensure technical implementation matches business needs
• Current State: Create a comprehensive record of the project’s existing condition
• Future State: Develop detailed blueprints for project reconstruction or continuation
• Gap Analysis: Identify and fill gaps in existing documentation

How you get it (Deliverables):

• Map business rules
• Create technical documentation (architecture, data models, APIs)
• Draft user stories and requirements
• Create System Test Cases

Team:

• CTO
• Senior Developers
• Business Analyst
• QA Engineers

Step 4 - Stabilize

(28-55 business days)

Why you need it:

• Address the core technical issues and rebuild your project for stability, performance, and scalability.
• Without fixing the critical issues, your project won’t be able to meet its objectives or scale successfully.

Tools:

Slack

React

React Native

OpenAI

Python

TypeScript

NodeJS

Snyk

Stripe

Intruder.io

Apache J Meter

Postman

How we do it:

• Address severe bugs, security vulnerabilities, Critical Issues: Address bugs, security vulnerabilities, and performance problems
• Refactoring: Improve existing systems for better efficiency and maintainability
• Best Practices: Implement industry standards in coding, deployment, and testing
• Team Integration: Work alongside existing team or lead development effort as needed
• Optimization: Enhance system architecture, database queries, and overall performance
• Foundation: Create a stable base for ongoing development
• Quality Assurance: Implement monitoring and QA processes

How you get it (Deliverables):

• Updated codebase and esolving of critical issues
• Mobile apps available for testing
• Testing Daily Reports
• Feature enhancement list
• Implement best practices for future stability

Team:

• CTO
• Product Manager
• Development Team
• QA Team

Step 5 - Launch

(7-13 business days)

Why you need it:

• Ensure ongoing support and maintain the operational success of your tech for the long term.
• Your project isn’t just about launch—it's about continued growth and operational stability.

Tools

Slack

AWS

LoadRunner

Data Dog

Docker

Selenium

Kubernetes

Python

Apache J Meter

Artillery

How we do it:

• Strategy: Create detailed plan for launch, re-launch, or continued operation
• Readiness: Conduct thorough operational readiness assessment
• Execution: Implement go-live or stabilization strategy
• Support: Establish ongoing support and improvement mechanisms
• Business Goals: Focus on realizing the project’s business potential
• Adaptability: Adjust approach based on whether it’s a new launch, re-launch, or ongoing operation
• Growth: Implement strategies for continuous improvement and scaling

How you get it (Deliverables):

• Product Backlog & Roadmap
• Prioritized Feature List & Estimations
• Business Operations Metrics & Reports
• Product Support
• Release Planning
• Release Notes
• Continuous integration and deployment updates.

Team:

• CTO
• Product Manager
• Development Team
• QA Team

What You Won't Have To Worry About

No Sourcing or Qualifying Designers, Developers, Business Analysts

No Getting Lost in Technical Details

No Unclear Technical Vision or Direction

No Dealing with Multiple Vendors

No Breaking the Bank

No Worry for Technical Leadership or Development

Roles and Responsibilities

Our Responsibilities

1. Assess: Conduct a thorough analysis of your current tech landscape to identify gaps and opportunities.
2. Negotiate: Secure access to critical resources and negotiate terms with existing agencies.
3. Reverse Engineer: Decode existing systems for improved understanding and documentation.
4. Document: Provide comprehensive documentation of all systems for future reference.
5. Take Control: Implement strategies to regain full control over your technology assets.
6. Rebuild or Patch: Enhance or reconstruct systems to ensure stability and performance.
7. Operate: Deliver ongoing support, maintenance, and upgrades to keep your tech running smoothly.

Your Responsibilities

1. Leadership: Define the vision and strategic direction for your project.
2. Provision: Enable us to support you by providing all necessary code and context.
3. Discovery: Engage with customers to validate needs and gather feedback.
4. Business Model: Develop a sustainable model and compelling offer.
5. Networking: Connect with stakeholders, including customers, investors, and industry leaders.
6. Fundraising: Focus on securing necessary funding for growth
7. Marketing: Conduct market research and drive customer acquisition strategies.
8. Sales: Build and refine your sales team and processes for success.

Our Guarantee

2-Week RISK FREE Guarantee

We work together for 2 weeks.
If you are not impressed, or we don't have a fit stop the project, we refund your payment and pay nothing.
2-weeks on us!

No-Equity Pricing

You pay standard fees. You retain all the equity.

Your Intellectual Property

We contractually guarantee that you retain the intellectual property for our work—no sneaky business.

Vetted Third-Party Licenses

We carefully vet 3rd-party libraries and solutions for use with your product —no restrictive licenses.

Additional Support by BitLab

Startup Credit Programs

We assist you in applying for Startup Credit programs such as AWS Activate. This can help offset your cloud hosting expenses by up to $100,000.

Grants and Credits

We help you apply for Technology & Startup grants and credits in USA & Canada. Through our efforts, we've helped one startup recover $400,000 in SR&ED credits.

Investor and Capital Raising Connections

We assist in finding investors for your startup through our funding partners.

Marketing Launch Support

We help you launch your product or service with our marketing partners and assist you throughout the process of achieving Product Market Fit.

What Founders and Investors Say About Working With BitLab

"Deep technology, product, business expertise, and fast time-to-market"
Aleem Nathwani
Private Equity, Nathwani Capital
"The BitLab team was always extra responsive, even after hours. They consistently went above and beyond to address our needs, making us feel valued and supported. Their customer service is exceptional."
John Harrison
Co-Founder, Penfriend
“From concept to a live platform in a few months”
Rory Smith
CEO, 1-Bridge Logistics
"The right technology partner is critical.
BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO, LaunchTrip
They consistently exceeded expectations and delivered exceptional value to our business and customers. We highly recommend them."
Charlo Barbosa
Founder and Chairman, Good Gamer Entertainment
"Working with BitLab has been amazing. They treat your business like their own, diving deep into every aspect to ensure success. Their dedication and commitment are truly unparalleled."
Inge von Aulock
CEO, MOCo-Founder, PenfriendNMEDX
"You guys know what you're doing. You have a very good team, very well organized. You deliver things on time. Very competent, knowledgeable. It's just, it's very pleasant, easy-going, understanding and very knowledgeable."
Shady Sabonguidy Sabongui
CEO, Tempora Heating Elements
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
Co-Founder, Penfriend
“I wasted 6 months trying to play (Fractional CTO's) role... If I have any regrets its that we didn't start earlier on that project together.”
Dr Ibrahim Ragui
Founder, MONMEDX
"Shoukri’s BitLab nailed our whole prototype project. As our fractional CTO he understood the goals and gave form to our vision with a diversity of small technical additions and details we wouldn’t have thought of.”
Francis Hebert
CEO, Kondar Global Solutions Ltd
"Shoukri is a gifted technical individual who understand both systems and code. He has provided expert services for me on several occasions with complex web applications. He is easy to work with and can manage the details.”
Max Robbins
Founder, AI Scaler
"With BitLab’s help, we went from an idea to a working product, and now we’re getting interest from global pharmaceutical companies. It’s a testament to what a small, efficient team can accomplish when you have the right leadership."
Christopher Leidli
CEO and Founder, Genoplex.ai

Case Studies

AI Content Writer

Industry:
Martech
Services:
SaaS Product Development, Frontend Development, Backend Development, AI & Machine Learning, UX/UI Design, Databases & Data Science, API Development & Integration, Quality Assurance & Testing, Servers & Cloud Infrastructure, Digital Transformation
Initial State:
  • Limited scalability for handling complex SEO tasks.
  • Frequent errors and inefficiencies in content generation.
  • Miscommunication between SEO experts and developers about requirements.
  • User interface lacked simplicity, creating a steep learning curve for users.
Transformation:
  • Achieved $42k in <24 hours post-launch, validating market demand.
  • Migrated to a robust and scalable architecture for reliable performance.
  • Redesigned the backend to efficiently handle complex SEO workflows.
  • Revamped the user interface for intuitive, user-friendly interactions.
  • Automated advanced SEO features to reduce manual input and enhance usability.
"BitLab's developers understood our problem better than anyone else we spoke to. They grasped the technical challenges immediately and offered innovative solutions. Their expertise set them apart."
Tim Hanson
CCO of Penfriend.ai

World’s First Group-Friendly Travel App

Industry:
Travel and Tourism
Services:
Mobile Development, Web3 Development, Backend Development, Frontend Development, UX/UI Design, Servers & Cloud Infrastructure, API Development & Integration, Quality Assurance & Testing, Custom Software Development, Digital Transformation
Initial State:
  • Initially a “slow, buggy, poorly optimized marketplace platform”
  • Lack of experienced mentorship and technical knowledge on the team
  • No active CTO to overlook the project
Transformation:
  • Fully rebuilt into a platform that has a robust backend, web and mobile apps.
  • Successfully integrated the Amadeus API, significantly improving the system's functionality.
  • Overcame previous challenges with slow-performing senior developers, streamlining the development process.
"The right technology partner is critical. BitLab took us from concept to a live platform in a few months and created a product that kept us competitive in our marketplace."
Julian Ing
CEO of Launchtrip

Genoplex.ai

Industry:
Medtech, Healthtech, and AI
Services:
Healthtech & Medtech, Fractional CTO Service, SaaS Product Development, Backend Development, Frontend Development, Databases & Data Science, Servers & Cloud Infrastructure, UX/UI Design, API Development & Integration, Compliance & Privacy Solutions
Initial State:
  • Two previous development agencies failed, resulting in delays and wasted resources.
  • Inadequate technical leadership caused missed milestones and slow progress.
  • Lack of healthcare expertise hindered compliance with regulations like HIPAA.
  • Poor project management led to bottlenecks and inefficiencies.
  • All prior code was unusable, requiring a complete rewrite.
Transformation:
  • Leadership Excellence and PMF: Fractional CTO provided strategic guidance, aligning development with business goals, establishing Product Market Fit (PMF).
  • Rapid Development: Delivered a functional prototype within 60 days, enabling market testing.
  • Regulatory Compliance: Built HIPAA-compliant, privacy-focused features.
  • User-Friendly Design: Built an intuitive platform for patients and healthcare providers to streamline referrals and access advanced therapies.
  • Future-Proof Infrastructure: Designed a scalable architecture supporting global expansion.
"What took the other agencies months to even start, BitLab managed to get a prototype built and live in just two months."
Christopher Leidli
CEO and Founder of Genoplex.ai

Integrated Medical Platform

Industry:
Medtech
Services:
Fractional CTO Service, Custom Software Development, Mobile Development, Backend Development, Frontend Development, UX/UI Design, Databases & Data Science, Servers & Cloud Infrastructure, AI & Machine Learning, Quality Assurance & Testing
Initial State:
  • Existing EMR platforms were outdated and designed for general practitioners, failing to meet the specific needs of specialist physicians.
  • Outsourced development to an offshore agency, resulting in stagnation, poor communication, and technical inefficiencies.
  • High stress and frustration due to repeated development failures, delaying the vision.
Transformation:
  • EMR live in major clinics across US and Canada, in partnership with McGill University.
  • Built a comprehensive platform with features such as EMR, medication management, scheduling, billing, telemedicine, and remote patient monitoring.
  • Ensured regulatory compliance with healthcare standards (HIPAA and PIPEDA) to protect patient data.
"I wasted 6 months trying to play the CTO's role... If I have any regrets its that we didn't start earlier on that project together."
Dr Ibrahim Ragui
Chief Cardiologist & Chief Medical Officer at MONMEDX

More About BitLab

40+ Tech Experts

Our team includes business analysts, software and hardware engineers, UI/UX designers, and quality assurance specialists.

$3M+ Largest Project

We have delivered projects worth over $3 million USD for our clients.

100+ Startups Helped

We have provided support and expertise to help over 100 startups grow and succeed.

AI & ML Expertise

Our team has deep experience in implementing advanced AI and machine learning solutions.

$25M USD in Funding

The startups we have built have collectively raised $25 million USD in funding.

Meet Your CTO

Shoukri Kattan - Founder and CTO of BitLab
Angel Investor and Advisor, 8 Figure Serial Entrepreneur
Shoukri is a technology leader with 2 decades of helping launch and scale >100 startups.

He lead engineering teams across four continents and delivered millions of dollars worth of software products to customers ranging from small to fortune 500 companies including Apple, TELUS, and Ericsson.

Today Shoukri works with startups in a Chief Technology Officer (CTO) capacity inspiring and guiding teams to innovate and excel in creating solutions that propel organizations towards market leadership and technological excellence.

Our Team

Fees & Equity

No-Equity Rates

You pay standard fees, you retain all the equity.

Discounted Rates for Equity

Discounted rates in exchange for equity for select startups (case-by-case basis).

Intellectual Property

We Protect Your Intellectual Property
We contractually guarantee that you retain the intellectual property for the work we do.
3rd Party Software & Licenses
We use startup-friendly 3rd party software (commercial and open-source). With licenses that are non-restrictive. You are kept informed when we make similar decisions.

Get Started In 3 Easy Steps

Book a Discovery Call

Share your Vision to get a Time and Cost Estimate

We Build and Scale Your Tech

Let's Work Together

You’re one step away from building a reliable software in <90 days.
Discover how BitLab has propelled both startups and global companies to success.
or give us a call: +1-431-340-7284

Let's Have a Chat

Join the 100+ startups with BitLab and become a success story